Frequently Asked Questions
Frequently Asked Questions
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Snugle Phone ☎️
When will my order be shipped?
All purchases are processed quickly and sent within 24 hours after processing time, ensuring a smooth and timely delivery with a tracking number supplied.
Can I get my order shipped internationally?
Absolutely! We provide free worldwide shipping, ensuring a seamless shopping experience across the globe.
Will my order include the original packaging?
The product is shipped without its original box but includes essential cables to ensure a hassle-free experience.
Is there a warranty on the products?
Yes, all products come with a 2-month warranty, provided there is a valid reason for the return under Australian secondhand policy. We stand by the quality of our devices and ensure fair returns for our customers.
What is the return policy?
Customers are responsible for return shipping costs. Once the returned item arrives and passes our return inspection, a refund will be processed within 5 days.
What battery percentage can I expect on my purchase?
All devices come with a battery health of 85% or higher, unless stated otherwise. 🔋
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